GTM Agency ×

Ramp GTM Playbook

GTM Audit & Playbook. ICP matrix and signal-based outbound plays, built for Ramp.
Prepared for Test SDR
$1.53M
Revenue generated for AirOps
100/mo
Meetings booked for Peoplelogic
500+
SaaS companies scaled

Previously ran growth for 500+ SaaS companies through their product launches. Our team has also worked with companies backed by

a16z Y Combinator Sequoia Lightspeed Techstars Wing Boldstart
Booked, qualified demos within 45 days or you don't pay

This playbook maps Ramp's ideal customer profile across account, prospect, and persona dimensions, then lays out 5 signal-based outbound plays. Each play fires on a specific buying signal so your outreach lands the moment a prospect is most likely to act.

01

Account Level

DimensionQualifiedPrioritization
GeographyUnited States (primary), Canada and UK (secondary)Tier 1: US-headquartered companies; Tier 2: US-entity foreign-founded companies
Employee Count25 to 5,000 employeesTier 1: 50 to 500 (Plus sweet spot); Tier 2: 500 to 5,000 (Enterprise motion); Tier 3: 25 to 49 (Free self-serve)
Industry / VerticalB2B SaaS, VC-backed startups, fintech, e-commerce, professional services, accounting firms, nonprofits, and public sectorTier 1: VC-backed SaaS with active headcount growth; Tier 2: Multi-entity professional services and accounting firms; Tier 3: Nonprofits and local government
Key Qualifying SignalTech stack or job description references Expensify, Concur, SAP Concur, Brex, Divvy, BILL, or Airbase; or open finance/accounting automation rolesTier 1: Confirmed legacy tool in stack plus open Controller or AP Manager role; Tier 2: Job posting mentions manual expense or month-end close pain; Tier 3: Tech stack signal only
Tech StackQuickBooks Online, Xero, NetSuite, Sage Intacct, or Workday as ERP; Slack and Google Workspace presentTier 1: NetSuite or Sage Intacct (signals Plus or Enterprise budget); Tier 2: QuickBooks Online or Xero (Free to Plus motion); Tier 3: No ERP detected
Revenue / FundingSeed through Series D; or $5M to $500M ARR for bootstrappedTier 1: Series B to D or $20M to $200M ARR (procurement and multi-entity need); Tier 2: Seed to Series A (card and expense motion); Tier 3: Late-stage or PE-backed (Enterprise motion)
Intent SignalsG2 category page visits for expense management or corporate cards; Bombora surge on spend management or AP automation; hiring for Controller, AP Manager, or Finance OperationsTier 1: G2 or Bombora surge plus open finance hire; Tier 2: Bombora surge only; Tier 3: Hiring signal only
02

Prospect Level

DimensionQualifiedPrioritization
SeniorityDirector through C-Suite for primary outreach; Manager level for secondary influenceTier 1: CFO, VP Finance, Controller at 50 to 500 headcount; Tier 2: Director of Finance or Head of Accounting at same size; Tier 3: AP Manager or Finance Operations Manager
Primary TitlesCFO, VP of Finance, Controller, Head of Finance, Director of Finance, Finance Operations LeadTier 1: CFO or Controller with multi-entity or global scope; Tier 2: VP Finance at growth-stage SaaS; Tier 3: Director of Finance at services firm
Secondary InfluencersAccounting Manager, AP Manager, Finance Systems Manager, Fractional CFO, IT Director (for ERP integrations)Tier 1: Fractional CFO managing 3 or more clients (Stack by Ramp motion); Tier 2: Accounting Manager owning month-end close; Tier 3: IT Director evaluating ERP connectors
LinkedIn Keywordsexpense management, accounts payable automation, spend visibility, corporate card, month-end close, NetSuite admin, QuickBooks, Sage Intacct, procurement, financial controls, ERP integrationTier 1: Two or more keywords plus recent post about finance pain; Tier 2: Keywords in About section; Tier 3: Keywords in job history only
03

Persona Matrix

PersonaLevelKPIsRelated ChallengesIntent SignalsRelated Benefits
CFOC-SuiteCash burn rate, days payable outstanding, finance team headcount ratio, month-end close cycle time, cost per invoiceLack of real-time spend visibility, manual approval chains slowing velocity, no unified view across entities, board reporting requires manual aggregationSearching competitor comparisons on G2, Bombora surge on corporate spend management, posting CFO-level commentary on finance efficiency on LinkedInSingle platform for cards, AP, banking, and accounting automation; real-time dashboards for board reporting; AI agents reduce finance headcount pressure
ControllerDirectorClose cycle time, coding accuracy rate, audit readiness, number of manual journal entries, reconciliation hours per monthManual receipt chasing, miscoded transactions requiring correction, multi-entity consolidation overhead, ERP sync errors from disconnected toolsOpen role for Senior Accountant or Accounting Manager, LinkedIn posts about month-end close stress, Bombora surge on accounting automationAI coding for every ERP field, auto-receipt matching via SMS or Slack, native NetSuite and Sage Intacct sync, automated approval and sync of routine spend
VP of FinanceVPBurn multiple, budget vs. actuals variance, finance team productivity, vendor payment cycle, software spend as percent of revenueNo proactive spend alerts, budget overruns discovered after the fact, too many finance tools with no single source of truth, scaling AP without headcountEvaluating AP automation on G2, hiring AP Manager or Finance Operations role, LinkedIn activity on scaling finance operationsReal-time budget vs. actuals tracking, configurable approval workflows, 200-plus integrations, AI-driven approval recommendations reduce review time
Fractional CFODirector/ManagerNumber of clients supported, hours per client per month, error rate on client books, client retentionContext-switching across multiple client ERP instances, inconsistent expense policies across clients, manual work preventing scaling client rosterLinkedIn posts about fractional CFO workflows, mentions of Expensify or QuickBooks pain, activity in fractional CFO communitiesStack by Ramp aggregates all client entities in one pane, AI agents handle coding and receipt matching across clients, standardized policy enforcement per entity
AP ManagerManagerInvoice processing time, duplicate payment rate, vendor payment on-time rate, manual touchpoints per invoice, number of exceptions escalatedHigh invoice volume with small team, approval bottlenecks causing late payments, no three-way match capability, vendor disputes from payment errorsJob posting requiring AP automation experience, G2 page visits for AP software, LinkedIn activity on invoice processing painAutomated invoice extraction via OCR, AI-driven approval routing, three-way PO match, batch payments and payment release approvals, automated fraud checks
Signal-Based Plays

Outbound Play Breakdown

PLAY 01 · Legacy Tool Displacement Play

Signal-BasedTrigger: BuiltWith or PredictLeads detects Expensify, Concur, Brex, Divvy, or BILL in the company's active tech stack

What We Do

We target finance leaders at companies confirmed to be running legacy spend tools and open a conversation around the specific limitations of their current platform versus Ramp's unified AI-powered alternative.

Detect legacy spend tool
Detect legacy spend tool
Confirm tech stack signal
Confirm tech stack signal
Listen, De-anon & Enrich
Issue tracker · activity · headcount
Enrich account firmographics
Find finance decision-makers
Verify contact emails
Identify Buying Committee
CFOControllerVP of Finance
Email
01Day 1: Personalized cold email naming their current tool and one specific limitation02Day 4: Case study email from a company that switched from the same tool03Day 8: ROI-framing follow-up referencing time savings04Day 14: Soft breakup with resource offer
LinkedIn
01Day 2: Connect request with no note02Day 6: DM referencing their current stack and Ramp's displacement success
OutcomeMeeting Booked
PLAY 02 · Finance Hiring Signal Play

Signal-BasedTrigger: Target account posts a job for Controller, AP Manager, Finance Operations, or Accounting Manager on LinkedIn or Indeed

What We Do

When a company hires into finance roles it signals process pain and openness to new tooling. We reach the incumbent finance leader before the new hire is onboarded, positioning Ramp as the system that makes the new role easier to execute.

Signal Sources
Scrape finance job postings
Monitor hiring signals
Enrich Account
Enrich company and contacts
Find CFO and Controller
Verify emails
Qualified ICP Filter
US company50 to 500 employeesJob live under 14 days
Email
01Day 1: Lead with the hiring signal and the problem the new role is being hired to solve02Day 5: Follow-up with peer benchmark data on finance team ratios03Day 10: Final email with a specific workflow Ramp automates that the new hire would own
LinkedIn
01Day 2: Connect to the CFO or Controller02Day 7: DM referencing the open role and offering a relevant resource
OutcomeMeeting Booked
PLAY 03 · Funding Round Outreach Play

Signal-BasedTrigger: Target company announces a Seed, Series A, B, or C funding round in Crunchbase or via press release within the past 30 days

What We Do

Post-funding companies immediately face pressure to scale spend controls, add headcount, and close books faster. We reach the CFO or finance lead within the first two weeks of announcement when budget and tooling decisions are actively being made.

Signal Sources
Monitor funding announcements
Validate round details
Enrich company profile
Enrich company profile
Find CFO and VP Finance
Find CFO and VP Finance
Verify contact emails
Verify contact emails
Identify Buying Committee
CFOVP of FinanceFounder
Email
01Day 1: Congratulate on the raise and frame Ramp as the financial OS for scaling teams02Day 4: Share a case study from a company at the same stage and funding size03Day 9: ROI email quantifying time and cost savings at their headcount04Day 15: Final follow-up with demo invite
LinkedIn
01Day 2: Connect to CFO referencing the funding news02Day 6: DM with a specific feature relevant to post-raise scaling
OutcomeMeeting Booked
PLAY 04 · Champion Job Change Play

Signal-BasedTrigger: A former Ramp user or finance champion changes jobs to a new company not currently using Ramp, detected via LinkedIn or UserGems

What We Do

Finance leaders who have used Ramp at a prior company are the warmest possible signal of intent at a new account. We reach them within the first 30 days of their new role when they are actively evaluating the tools they want to bring in.

Signal Sources
Track champion job changes
Monitor LinkedIn role updates
ICP Filter
New company is US-basedNew company not a Ramp customerRole started under 45 days ago
Enrich & Score
Match · enrich · score
Enrich new company profile
Confirm new role and email
Verify deliverable email
Identify Buying Committee
Champion contact directly
Email
01Day 1: Warm personal email referencing their prior Ramp experience and congrats on new role02Day 5: Offer to fast-track their new company onboarding with white-glove setup03Day 12: Follow-up with a relevant peer story from their new industry
LinkedIn
01Day 2: Connect with a short personal note referencing their Ramp history02Day 8: DM with direct demo or trial link
OutcomeMeeting Booked
PLAY 05 · G2 Intent Capture Play

Signal-BasedTrigger: Bombora or G2 Buyer Intent flags a company with a surge score on spend management, corporate cards, or AP automation categories in the past 14 days

What We Do

Companies actively researching Ramp's category on G2 are in an active buying window. We intercept them before competitors do by reaching the finance decision-maker with category-specific messaging tied to their research behavior.

Signal Sources
G2 buyer intent signals
Bombora topic surge
Qualified Filter
US-headquartered25 to 2,000 employeesSurge score above threshold in past 14 days
Enrich
Match intent to account
Find finance decision-makers
Verify emails
Buying Committee
CFOControllerVP of Finance
Email
01Day 1: Lead with category-aware opening referencing what teams at their size look for in spend management02Day 4: Comparison angle email positioning Ramp against the top alternatives they are likely reviewing03Day 8: Social proof email with a customer story from a company in their vertical04Day 13: Direct ask for a 20-minute demo with a clear value proposition
OutcomeMeeting Booked
How the engagement works

What you get

Demos in 45 Days

You'll have qualified demos booked in your calendar within 45 days: infrastructure, sequences, and live campaigns installed for you.

No Retainer

You don't pay a retainer. Everything we build belongs to you from day one: data, playbooks, and infrastructure.

You Don't Pay If It Doesn't Work

If by day 45 you aren't seeing qualified demos booked in your calendar, we keep working completely for free until you do.

Put these plays into production

Ready to build your revenue engine?

We build and install a fully automated, signal-based outbound system, outbound, ads, and content, in a 45-day sprint. No retainer, and you own everything. Demos booked in 45 days or we work free until they are.

Leo Bosuener  ·  Founder, GTM Agency