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Future GTM Playbook

GTM Audit & Playbook. ICP matrix and signal-based outbound plays, built for Future.
Prepared for Matt
$1.53M
Revenue generated for AirOps
100/mo
Meetings booked for Peoplelogic
500+
SaaS companies scaled

Previously ran growth for 500+ SaaS companies through their product launches. Our team has also worked with companies backed by

a16z Y Combinator Sequoia Lightspeed Techstars Wing Boldstart
Booked, qualified demos within 45 days or you don't pay

This playbook maps Future's ideal customer profile across account, prospect, and persona dimensions, then lays out 5 signal-based outbound plays. Each play fires on a specific buying signal so your outreach lands the moment a prospect is most likely to act.

01

Account Level

DimensionQualifiedPrioritization
GeographyNorth America (US primary), UK, Western EuropeTier 1: US Fortune 500 and large mid-market. Tier 2: UK and EU enterprise with US operations.
Employee Count500 to 50,000 employeesSweet spot is 1,000 to 15,000. Below 500 lacks the transformation budget. Above 50,000 often locked into Tier 1 SIs.
Industry / VerticalCommercial real estate, industrial supply chain, energy and renewables, advanced manufacturing, retail operationsTier 1: Asset-heavy operators with complex supply chain or fulfillment. Tier 2: Financial services ops, healthcare operations.
Key Qualifying SignalCompany has an active AI pilot, proof-of-concept, or innovation lab initiative that has not reached production and is not moving the P&LHighest: PoC running 6+ months with no production deployment. High: Public statements about AI investment without operational results. Medium: New Chief AI Officer or AI transformation hire.
Tech StackSAP, Oracle, Salesforce, ServiceNow, or legacy ERP indicating operational complexity. Microsoft Azure or AWS infrastructure.Prioritize accounts with SAP or Oracle ERP plus a visible AI experimentation layer (Copilot, Azure OpenAI, Databricks).
Revenue / Funding$100M to $10B annual revenue. Mid-market: Series C and beyond or profitable.Tier 1: $500M+ revenue with transformation budget. Tier 2: $100M to $500M with funded digital transformation mandate.
Intent SignalsJob postings for AI transformation, Chief AI Officer, or digital operations roles. G2 or Bombora intent on AI consulting, enterprise AI, or systems integration.High: Multiple AI or transformation hires in 90 days. Medium: Single senior AI hire. Low: General digital transformation intent only.
02

Prospect Level

DimensionQualifiedPrioritization
SeniorityC-Suite, EVP, SVP, VPPrimary: C-Suite and SVP buyers who own P&L outcomes. Secondary: VP and Director operators who are the internal champion.
Primary TitlesCIO, Chief AI Officer, Chief Supply Chain Officer, Chief Transformation Officer, Chief Innovation Officer, COOCIO and Chief AI Officer are the economic buyers. COO and Chief Supply Chain Officer are the outcome owners.
Secondary InfluencersVP of Digital Transformation, VP of Operations, VP of Supply Chain, Head of AI, Director of Enterprise Architecture, CFO (at mid-market)VP Digital and Head of AI are champion personas who have been waiting for someone to actually ship. Engage them to navigate to the C-Suite buyer.
LinkedIn KeywordsAI transformation, enterprise AI, digital operations, supply chain optimization, AI operationalization, intelligent automation, agentic AI, ERP modernization, digital twinProfiles mentioning failed AI pilots, stalled digital transformation, or SI disappointment are the highest signal prospects.
03

Persona Matrix

PersonaLevelKPIsRelated ChallengesIntent SignalsRelated Benefits
Chief Information OfficerC-SuiteIT cost as percent of revenue, system uptime, digital transformation ROI, vendor consolidationLocked into expensive SIs with slow mobilization. AI investments are not reaching production. Board pressure to show AI ROI without another 2-year program.Searching for SI alternatives. Attending Gartner or Forrester AI events. Posting about AI strategy on LinkedIn.3.3x faster time-to-value vs Tier 2 SIs. Outcome-staked delivery reduces program risk. Vendor-agnostic architecture avoids lock-in.
Chief AI OfficerC-SuiteAI use cases in production, P&L impact attributable to AI, speed from pilot to deploymentInherited a portfolio of PoCs that never shipped. Struggling to translate AI experiments into operational results that finance will sign off on.New in role within 12 months. Public LinkedIn posts about AI operationalization or moving past pilot stage. Hiring AI engineers and ML ops roles.Structured 12-week cycles that ship verifiable value each cycle. ROI-approving stakeholder lock-in at week two removes internal approval friction.
Chief Supply Chain OfficerC-SuiteInventory turns, freight cost per unit, SLOB reduction, demand forecast accuracy, working capitalSupply chain volatility exposing gaps in allocation logic and demand sensing. Manual exception management consuming ops team capacity.Job postings for supply chain analytics or demand planning roles. Public commentary on freight costs or inventory challenges. Attending supply chain conferences.Fulfillment digital twins, demand sensing, and SKU rationalization delivered in a single 12-week cycle. Margin and freight protection with measurable working capital release.
VP of Digital TransformationVPProgram delivery velocity, change adoption rate, number of transformation initiatives in production, stakeholder satisfactionInternal champion stuck between executive vision and SI delivery timelines. Programs are change-order-heavy and over-budget. No named senior experts on the engagement.Actively researching AI consulting alternatives on G2 or LinkedIn. Posting about transformation frustrations or lessons learned. Engaging with Future Works content.Named senior experts on every engagement. Change-order-free sprints. Free Until Value pilot removes budget approval barrier for first engagement.
Chief Operations OfficerC-SuiteCost-to-serve, EBITDA margin, order-to-cash cycle time, cost per transaction, service level attainmentOperational workflows still running on manual or semi-automated processes. AI investments by IT are not touching the workflows that move the P&L.Hiring for operational excellence or process improvement roles. Attending operations or supply chain summits. Board reporting on margin compression.Agentic execution of order-to-cash, procure-to-pay, and S&OP workflows. Customer experience and service operations that lift CSAT while compressing cost-to-serve.
Signal-Based Plays

Outbound Play Breakdown

PLAY 01 · Stalled AI Pilot Play

Signal-BasedTrigger: Company has publicly announced or posted about an AI initiative, innovation lab, or pilot program with no follow-on announcement of production deployment within 6 or more months.

What We Do

We target CIOs, Chief AI Officers, and transformation leaders at asset-heavy enterprises whose AI pilots are visibly stalled, using evidence of the gap between announcement and production as the hook. Future Works offers outcome-staked 12-week cycles as the direct alternative to another SI-led program that never ships.

LinkedIn Post Monitor
LinkedIn Post Monitor
Company News Scrape
Company News Scrape
Bombora Intent Surge
Bombora Intent Surge
G2 Category Intent
G2 Category Intent
Listen, De-anon & Enrich
Issue tracker · activity · headcount
Firmographic Enrich
Tech Stack Detect
Contact Find
Email Verify
Identify Buying Committee
CIOChief AI OfficerVP Digital Transformation
Email
01Day 1: Pilot-stall cold email with specific public evidence02Day 4: ROI math email showing 3.3x velocity vs SI03Day 8: Free Until Value pilot offer04Day 14: Breakup with case study link
LinkedIn
01Day 2: Connect with note referencing their AI announcement02Day 6: Follow-up with insight on pilot-to-production gap
OutcomeMeeting Booked
PLAY 02 · Chief AI Officer New Hire Play

Signal-BasedTrigger: A target account posts a job listing for or announces a newly hired Chief AI Officer, Head of AI, or VP of AI within the past 30 days.

What We Do

A new Chief AI Officer is under immediate pressure to show production results and has zero loyalty to the incumbent SI. We reach them in the first 30 days before they inherit someone else's roadmap and position Future Works as the fastest path from pilot to P&L impact.

Signal Sources
LinkedIn Hire Alerts
Job Board Monitor
UserGems Champion Track
Enrich Account
New Hire Profile Enrich
Account Firmographic
Email Verify
Qualified ICP Filter
Asset-heavy or ops-heavy enterpriseRevenue above $100MSAP or Oracle ERP detected
Email
01Day 1: Congratulations plus 12-week production promise hook02Day 5: Case study email matching their industry03Day 10: Free pilot offer with zero-risk framing04Day 18: Final value-focused follow-up
LinkedIn
01Day 2: Connect with congratulations note02Day 7: Share relevant AI operationalization insight
OutcomeMeeting Booked
PLAY 03 · SI Dissatisfaction Social Play

Signal-BasedTrigger: A target prospect posts on LinkedIn about digital transformation delays, SI disappointment, cost overruns, or program failure using language like stalled, over budget, change orders, or taking too long.

What We Do

We monitor LinkedIn for executives at qualified accounts who publicly signal frustration with incumbent SIs or transformation timelines, then reach out with a direct contrast to the SI model using Future Works counter-moves as proof points.

Signal Sources
stalled transformation· change orders· SI disappointment
LinkedIn Post Scrape
Keyword Topic Monitor
Common Room Signal
Profile to Account Match
Profile to Account Match
Buying Committee Find
Buying Committee Find
Email Verify
Email Verify
Identify Buying Committee
CIOChief Transformation OfficerVP Digital Transformation
LinkedIn
01Day 1: Direct reply to post with specific counter-move reference02Day 5: Follow-up DM with Free Until Value pilot offer
Email
01Day 3: Cold email referencing their public post and naming the problem02Day 9: ROI framing with outcome-staked model detail03Day 15: Breakup email with case study
OutcomeMeeting Booked
PLAY 04 · Transformation Hiring Signal Play

Signal-BasedTrigger: A target account posts 3 or more job listings in a 60-day window combining AI, supply chain, digital transformation, or operations analytics roles, indicating an active transformation initiative without an external delivery partner.

What We Do

Clusters of AI and operations hiring at asset-heavy companies signal a funded transformation mandate in motion. We intercept the CIO, CSCO, and transformation leaders before they staff up internally and position Future Works as the faster, outcome-staked alternative to building a delivery bench.

Signal Sources
Job Board Monitor
LinkedIn Jobs Scrape
Bombora Intent Layer
Pain Keywords
AI engineersupply chain analyticsdigital transformation program managerML opsagentic workflowdemand planning AI
Enrich & Score
Match · enrich · score
Account Firmographic
Tech Stack Detect
Buyer Contact Find
Email Verify
Identify Buying Committee
CIOChief Supply Chain OfficerCOO
Email
01Day 1: Hiring pattern observation plus time-to-value contrast email02Day 5: Supply chain or AI case study matched to their vertical03Day 10: Free Until Value pilot framing04Day 18: Final breakup email
LinkedIn
01Day 3: Connect with insight on build-vs-partner tradeoff02Day 8: Follow-up with 12-week cycle proof point
OutcomeMeeting Booked
PLAY 05 · Champion Job Change Play

Signal-BasedTrigger: A past contact, engaged prospect, or known advocate from a previous Future Works engagement changes roles to a new qualified account, signaling a warm introduction path into a net-new logo.

What We Do

Past buyers, pilots contacts, and engaged prospects who move to new companies carry built-in trust and institutional memory of Future Works delivery. We track these moves and reach out within the first 30 days at their new company when they are most receptive and seeking proven partners.

Signal Sources
CRM Contact Monitor
LinkedIn Job Change Alert
Common Room Track
Qualified Filter
New account is asset-heavy operatorCompany revenue above $100MChampion is VP or above at new org
Enrich
New Account Qualify
Firmographic Enrich
Email at New Org
Buying Committee
Champion contactCIO at new accountCOO at new account
Email
01Day 1: Personal congratulations email referencing prior work together02Day 6: Offer to show new team what shipped at prior account03Day 14: Free pilot introduction for new org
OutcomeMeeting Booked
How the engagement works

What you get

Demos in 45 Days

You'll have qualified demos booked in your calendar within 45 days: infrastructure, sequences, and live campaigns installed for you.

No Retainer

You don't pay a retainer. Everything we build belongs to you from day one: data, playbooks, and infrastructure.

You Don't Pay If It Doesn't Work

If by day 45 you aren't seeing qualified demos booked in your calendar, we keep working completely for free until you do.

Put these plays into production

Ready to build your revenue engine?

We build and install a fully automated, signal-based outbound system, outbound, ads, and content, in a 45-day sprint. No retainer, and you own everything. Demos booked in 45 days or we work free until they are.

Leo Bosuener  ·  Founder, GTM Agency