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eHawk GTM Playbook

GTM Audit & Playbook. ICP matrix and signal-based outbound plays, built for eHawk.
Prepared for Bart
$1.53M
Revenue generated for AirOps
100/mo
Meetings booked for Peoplelogic
500+
SaaS companies scaled

Previously ran growth for 500+ SaaS companies through their product launches. Our team has also worked with companies backed by

a16z Y Combinator Sequoia Lightspeed Techstars Wing Boldstart
Booked, qualified demos within 45 days or you don't pay

This playbook maps eHawk's ideal customer profile across account, prospect, and persona dimensions, then lays out 5 signal-based outbound plays. Each play fires on a specific buying signal so your outreach lands the moment a prospect is most likely to act.

01

Account Level

DimensionQualifiedPrioritization
GeographyUnited States, all states with active probation, parole, pretrial, or community corrections programsPrioritize states with recent justice reform legislation or documented supervision budget pressures
Employee Count10 to 500 full-time agency staff (officers, administrators, supervisors)Prioritize agencies with 25 to 200 officers where caseload burden is documented and headcount growth is flat
Industry / VerticalCounty and municipal probation departments, state parole boards, pretrial services units, treatment courts, juvenile services, departments of corrections, community corrections providersPrioritize county-level probation and pretrial agencies with 500 or more active supervised individuals
Key Qualifying SignalAgencies supervising 500 or more active individuals per office with manual or legacy documentation workflows and high officer-to-caseload ratiosHighest priority when agency has 1,000 or more supervised individuals and no modern AI-assisted supervision platform in place
Tech StackLegacy case management systems (Tyler Technologies, Equivant, Northpointe, homegrown spreadsheet-based tracking), ankle monitor vendors (BI Inc., Attenti, Supercom)Prioritize accounts using ankle monitor-only or spreadsheet-based supervision with no mobile check-in capability
Revenue / FundingGovernment-funded agencies with annual supervision budgets of $500K or more; grant-funded pilot programs via DOJ, BJA, or state justice reinvestment initiativesPrioritize agencies that have received BJA or state justice reinvestment grants in the last 24 months
Intent SignalsSearching for probation supervision software, community supervision technology, or pretrial monitoring alternatives; publishing RFPs for supervision technology; attending NIC, ACA, or APPA conferencesPrioritize agencies actively publishing RFPs or attending APPA national and regional conferences
02

Prospect Level

DimensionQualifiedPrioritization
SeniorityDirector, Chief, Superintendent, Deputy Director, Administrator, Division ManagerPrioritize Director and Chief-level titles with budget authority over supervision technology and staffing
Primary TitlesChief Probation Officer, Director of Pretrial Services, Director of Community Corrections, Superintendent of Probation, Director of Parole Operations, Court AdministratorPrioritize Chief Probation Officer and Director of Pretrial Services as primary economic buyers
Secondary InfluencersDeputy Chief Probation Officer, Supervising Probation Officer, IT Director (justice/government), Grants Manager, Court Technology CoordinatorEngage IT Directors and Grants Managers early as internal champions for procurement and funding approval
LinkedIn Keywordsprobation officer, parole supervision, pretrial services, community corrections, case management, supervision technology, criminal justice reform, reentry, evidence-based supervision, officer caseloadTarget profiles actively posting about caseload stress, officer retention, or supervision reform
03

Persona Matrix

PersonaLevelKPIsRelated ChallengesIntent SignalsRelated Benefits
Chief Probation OfficerC-Suite/DirectorRecidivism rate, failure-to-appear rate, cost per supervised individual, officer retention, compliance rateBudget cuts with growing caseloads, officer burnout and turnover, inability to demonstrate outcomes to county commissioners or courtsAttending APPA conferences, publishing RFPs for supervision technology, posting about officer staffing shortages on LinkedIn50% FTA reduction, $100M in agency savings across network, 25% officer capacity increase within 6 months
Director of Pretrial ServicesDirector/VPPretrial release success rate, FTA rate, court date compliance, cost versus detention alternativesPressure from judges and courts to reduce FTAs without increasing detention, lack of real-time participant data, manual court date remindersSearching for pretrial monitoring alternatives, researching ankle monitor replacement, attending NIC or state pretrial conferencesGPS smartphone monitoring replacing ankle monitors, automated court date reminders, 50% FTA reduction
Supervising Probation OfficerManagerOfficer caseload size, documentation completion rate, incident response time, caseload risk distributionSupervising overloaded officers, managing documentation backlogs, identifying high-risk cases before incidents occurPosting on LinkedIn about documentation burden, searching for case management automation tools8 or more hours saved per officer per week, AI-generated visit summaries, real-time risk dashboards via RePath IQ
IT Director (Government/Justice)DirectorSystem uptime, integration success with existing CMS, data security compliance, implementation timelineIntegrating new platforms with legacy case management systems, ensuring SOC 2 compliance, managing vendor relationshipsEvaluating government justice technology vendors, reviewing SOC 2 certifications, attending government IT conferencesSOC 2 Type II certified platform, dedicated implementation team, CMS integration support
Grants Manager / Program AdministratorManagerGrant utilization rate, program outcome reporting, compliance documentation for funders, renewal eligibilityDemonstrating measurable outcomes to BJA or state funders, generating compliance reports, justifying technology spend to oversight bodiesApplying for BJA or state justice reinvestment grants, searching for evidence-based supervision tools for grant narrativesQuantified outcomes (50% FTA reduction, $4M saved by single agency) usable in grant reports and renewal applications
Signal-Based Plays

Outbound Play Breakdown

PLAY 01 · RFP Signal Play

Signal-BasedTrigger: A government probation, pretrial, or community corrections agency publishes a public RFP or RFI for supervision technology, case management software, or electronic monitoring alternatives

What We Do

We identify agencies actively in buying mode via public procurement databases and route outreach to the Chief Probation Officer or Director of Pretrial Services before the RFP closes, positioning RePath as the modern alternative to legacy ankle monitor and CMS vendors.

Monitor RFP Databases
Monitor RFP Databases
Track GovWin / SAM.gov
Track GovWin / SAM.gov
Scrape State Procurement Portals
Scrape State Procurement Portals
Listen, De-anon & Enrich
Issue tracker · activity · headcount
Identify Agency Decision Makers
Enrich Contact and Agency Data
Verify Email Addresses
Identify Buying Committee
Chief Probation OfficerDirector of Pretrial ServicesIT Director
Email
01Day 1: RFP-specific opener referencing their procurement02Day 4: ROI proof email citing $4M saved by St. Louis County03Day 8: Case study send matching agency type04Day 14: Final follow-up with demo CTA
OutcomeDemo Booked
PLAY 02 · Conference Attendee Play

Signal-BasedTrigger: Probation, pretrial, or community corrections professionals register for or attend APPA, NIC, ACA, or state-level justice conferences

What We Do

We scrape attendee and speaker lists from criminal justice supervision conferences to identify agency directors and chief probation officers actively seeking new approaches, then reach out while their intent is highest immediately post-conference.

Signal Sources
Scrape APPA Attendee Lists
Monitor Conference Hashtags
Track LinkedIn Event Attendees
Enrich Account
Match Attendees to Agencies
Enrich Title and Email
Verify Deliverability
Qualified ICP Filter
Director or Chief-level titleAgency not yet a RePath customerAgency size 10 or more officers
Email
01Day 1: Reference conference and shared interest in supervision outcomes02Day 5: Send ROI stat relevant to their agency type03Day 10: Peer agency case study04Day 16: Demo invite with calendar link
LinkedIn
01Day 2: Connect request with conference context02Day 7: Follow-up message with RePath overview
OutcomeDemo Booked
PLAY 03 · New Director Hire Play

Signal-BasedTrigger: A new Chief Probation Officer, Director of Pretrial Services, or Director of Community Corrections is hired or promoted into a leadership role at a qualifying agency

What We Do

New directors have a 90-day mandate to assess and improve operations, making them the highest-converting entry point. We track leadership transitions at target agencies and reach out within the first 30 days of the new hire's tenure.

Signal Sources
Track LinkedIn New Hires
Monitor Agency Press Releases
Scan Government Job Change Signals
Enrich New Hire Profile
Enrich New Hire Profile
Find Agency Org Chart
Find Agency Org Chart
Verify Work Email
Verify Work Email
Identify Buying Committee
Incoming Chief Probation OfficerDeputy DirectorIT Director
Email
01Day 1: Congratulations opener with peer agency outcome stat02Day 6: Pain-point email on officer admin burden and FTA rates03Day 12: Case study from comparable agency04Day 18: Direct demo ask with 30-minute framing
LinkedIn
01Day 3: Connect with congratulations note02Day 9: Share relevant RePath results post
OutcomeDemo Booked
PLAY 04 · Hiring Signal Play

Signal-BasedTrigger: A probation, pretrial, or community corrections agency posts job listings for probation officers, supervision officers, or case managers, signaling caseload growth or officer turnover pressure

What We Do

Agencies actively hiring supervision officers are experiencing caseload pressure and are open to tools that multiply officer capacity. We intercept these agencies before they add headcount and position RePath as a way to get more from existing staff.

Signal Sources
Monitor Indeed and LinkedIn Jobs
Track Government Job Boards
Scrape Agency Career Pages
Pain Keywords
probation officer hiringpretrial supervision officercommunity supervision case managerparole officer openingcorrections officer recruitment
Enrich & Score
Match · enrich · score
Identify Agency Decision Makers
Enrich Agency and Contact
Validate Email
Identify Buying Committee
Chief Probation OfficerHR Director or AdministratorDeputy Chief
Email
01Day 1: Lead with officer capacity stat (8 hours saved per officer per week)02Day 5: Frame RePath as alternative to adding headcount03Day 10: ROI email with $4M agency savings proof point04Day 16: Demo CTA
OutcomeDemo Booked
PLAY 05 · LinkedIn Topic Monitoring Play

Signal-BasedTrigger: Criminal justice agency leaders or officers post publicly on LinkedIn about officer burnout, caseload stress, documentation backlogs, FTA rates, or supervision technology challenges

What We Do

We monitor LinkedIn for real-time pain signal posts from probation and pretrial agency leaders and route warm outreach to posters within 24 hours while their frustration and openness to solutions is at its peak.

Signal Sources
Monitor LinkedIn Posts by Keyword
Scrape Relevant Post Engagers
Track Justice Reform Conversations
Qualified Filter
Director or Chief-level posterAgency in qualified verticalPost published within last 7 days
Enrich
Enrich Poster Profile and Agency
Find Decision Maker Email
Verify Email Deliverability
Buying Committee
Post Author (Director or Chief)Supervising Officer who engaged post
LinkedIn
01Day 1: Engage post with specific relevant comment02Day 2: Connect request referencing their post topic03Day 5: Direct message linking post pain to RePath outcome stat
OutcomeDemo Booked
How the engagement works

What you get

Demos in 45 Days

You'll have qualified demos booked in your calendar within 45 days: infrastructure, sequences, and live campaigns installed for you.

No Retainer

You don't pay a retainer. Everything we build belongs to you from day one: data, playbooks, and infrastructure.

You Don't Pay If It Doesn't Work

If by day 45 you aren't seeing qualified demos booked in your calendar, we keep working completely for free until you do.

Put these plays into production

Ready to build your revenue engine?

We build and install a fully automated, signal-based outbound system, outbound, ads, and content, in a 45-day sprint. No retainer, and you own everything. Demos booked in 45 days or we work free until they are.

Leo Bosuener  ·  Founder, GTM Agency