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CoordiNation Centric GTM Playbook

GTM Audit & Playbook. ICP matrix and signal-based outbound plays, built for CoordiNation Centric.
Prepared for Ed
$1.53M
Revenue generated for AirOps
100/mo
Meetings booked for Peoplelogic
500+
SaaS companies scaled

Previously ran growth for 500+ SaaS companies through their product launches. Our team has also worked with companies backed by

a16z Y Combinator Sequoia Lightspeed Techstars Wing Boldstart
Booked, qualified demos within 45 days or you don't pay

This playbook maps CoordiNation Centric's ideal customer profile across account, prospect, and persona dimensions, then lays out 5 signal-based outbound plays. Each play fires on a specific buying signal so your outreach lands the moment a prospect is most likely to act.

01

Account Level

DimensionQualifiedPrioritization
GeographyUnited States, with priority on states where RPM reimbursement is confirmed (FL, TX, CA, NY, IL)Tier 1: states with Medicaid RPM coverage; Tier 2: remaining US states with strong Medicare FFS populations
Employee CountIndependent or group practices with 2 to 50 physicians; home health agencies with 10 to 200 staffTier 1: 5 to 25 physicians actively managing chronic panels; Tier 2: 2 to 4 physician independent practices
Industry / VerticalPrimary care, internal medicine, family medicine, cardiology, endocrinology, nephrology, home health agencies, skilled nursing facilitiesTier 1: primary care and internal medicine groups with documented diabetes or hypertension patient volumes; Tier 2: cardiology and nephrology; Tier 3: SNFs and home health
Key Qualifying SignalActive RPM patient panel size of 50 or more chronic disease patients (diabetes, hypertension, COPD, CHF) eligible for CPT 99453/99454/99457 reimbursementTier 1: 100 or more eligible chronic patients not yet enrolled in an RPM program; Tier 2: 50 to 99 eligible patients with no current RPM vendor
Tech StackEHR platforms such as Epic, Cerner, eClinicalWorks, DrChrono, NextGen, Athenahealth; practice management software indicating active billing operationsTier 1: practices on eClinicalWorks or Athenahealth without a confirmed RPM integration; Tier 2: Epic or Cerner shops open to third-party RPM overlay
Revenue / FundingAnnual practice revenue of $500K to $20M; home health agencies with Medicare or Medicaid contracts; no specific funding stage requiredTier 1: practices generating $1M or more in annual revenue with documented readmission penalties or value-based care contracts; Tier 2: smaller independent practices with Medicaid managed care contracts
Intent SignalsSearching for RPM billing codes, remote patient monitoring vendors, chronic care management software, or telehealth reimbursement; job postings for care coordinators or telehealth nurses; attendance at HIMSS, ATA, or state medical association eventsTier 1: active G2 or software review site visits for RPM platforms; Tier 2: LinkedIn content engagement around value-based care or hospital readmission reduction
02

Prospect Level

DimensionQualifiedPrioritization
SeniorityOwner, Partner, Medical Director, Director of Clinical Operations, COO, Practice Administrator, VP of Clinical ServicesTier 1: Practice owners and medical directors with direct budget authority; Tier 2: practice administrators and clinical operations directors who influence vendor selection
Primary TitlesPhysician Owner, Primary Care Physician, Medical Director, Practice Administrator, Director of Clinical Operations, Chief Medical Officer, COOTier 1: Physician Owner and Medical Director; Tier 2: Practice Administrator and Director of Clinical Operations
Secondary InfluencersChronic Care Manager, Care Coordinator, Telehealth Coordinator, Director of Nursing, Health IT Manager, Billing ManagerTier 1: Care Coordinators who would operate the RPM platform daily; Tier 2: Billing Managers who validate reimbursement viability
LinkedIn Keywordsremote patient monitoring, chronic care management, RPM reimbursement, value-based care, care coordination, hospital readmission reduction, telehealth, population health management, diabetes management, hypertension managementTier 1: profiles featuring RPM, chronic care management, or value-based care in headline or summary; Tier 2: profiles listing telehealth or care coordination experience
03

Persona Matrix

PersonaLevelKPIsRelated ChallengesIntent SignalsRelated Benefits
Physician Owner / PartnerC-Suite / OwnerPatient outcomes, practice revenue per patient, readmission rates, chronic panel management efficiency, reimbursement capture rateOverwhelmed with chronic disease patient volume, missing RPM reimbursement revenue, unable to monitor patients between visits, staff burnout from reactive careSearching RPM CPT billing codes, attending telehealth CME sessions, posting about patient no-show or readmission challenges on LinkedInNew recurring revenue stream via CPT 99453/99454/99457, reduced patient hospitalizations, expanded patient reach without adding staff, automated vital sign alerts replacing manual check-in calls
Practice AdministratorDirector / ManagerOperational cost per patient, billing collection rates, staff utilization, vendor contract compliance, regulatory complianceDifficulty implementing new clinical programs without disrupting billing workflows, unclear ROI on new technology, staff training burden for new platformsDownloading RPM billing guides, searching for RPM implementation checklists, reviewing telehealth vendor comparison contentTurnkey implementation with training and support included, reimbursable program that pays for itself, dedicated onboarding and monthly QA from CoordiNation Centric
Medical Director / CMOC-Suite / VPClinical quality scores, HEDIS measures, readmission penalties avoided, patient satisfaction, care gap closure ratesPenalized for hospital readmissions, struggling to close care gaps for chronic patients between visits, limited visibility into patient adherence to medication regimensEngaging with CMS quality reporting updates, sharing content on care gap closure, attending value-based care conferencesReal-time vitals data to intervene before hospitalizations, objective medication adherence data, improved HEDIS and Stars scores, reduced readmission penalties
Director of Nursing / Home Health Agency DirectorDirector / VPPatient safety incident rate, care plan adherence, rehospitalization rate, staff-to-patient ratio efficiency, regulatory survey outcomesCoordinating post-discharge care across fragmented teams, high rehospitalization rates triggering penalties, limited real-time visibility into patient vitals at homeSearching for post-discharge monitoring solutions, reviewing CMS home health value-based purchasing updates, attending home health association eventsThe Bridge software enabling facility-level oversight of discharged patients, physician engagement within hours of discharge, reduced readmissions and improved survey outcomes
Care Coordinator / Telehealth CoordinatorManager / Individual ContributorNumber of patients successfully monitored per week, alert response time, patient engagement rate, documentation completeness for billingManual outreach to chronic patients is time-consuming and inconsistent, no centralized dashboard to view all patient vitals, difficulty meeting 20-minute monthly monitoring threshold for billingSearching for care coordination software tools, engaging with RPM workflow content, asking questions in healthcare LinkedIn groupsCentralized clinical call center software via The Bridge, automated alerts when vitals breach thresholds, streamlined documentation supporting CPT code billing compliance
Signal-Based Plays

Outbound Play Breakdown

PLAY 01 · RPM Hiring Signal Play

Signal-BasedTrigger: A physician practice or home health agency posts a job listing for a Care Coordinator, Telehealth Nurse, Chronic Care Manager, or Remote Patient Monitoring Coordinator, indicating they are building or expanding an RPM program but lack the technology infrastructure to support it.

What We Do

Practices hiring for RPM or care coordination roles are actively investing in chronic disease management but often lack a turnkey platform. We target the physician owner and practice administrator at these accounts to position The Bridge and CoordiNation Centric's RPM program as the system that makes their new hire immediately productive.

Job Board Monitoring
Job Board Monitoring
LinkedIn Jobs Scrape
LinkedIn Jobs Scrape
Indeed and ZipRecruiter
Indeed and ZipRecruiter
Listen, De-anon & Enrich
Issue tracker · activity · headcount
Enrich Practice Data
Find Decision Maker Contacts
Verify Emails
Identify Buying Committee
Physician OwnerPractice AdministratorMedical Director
Email
01Day 1: Personalized cold email referencing their hiring signal and RPM revenue opportunity02Day 3: Follow-up with CPT reimbursement ROI breakdown03Day 7: Case study from similar practice reducing readmissions04Day 14: Breakup email with direct demo link
LinkedIn
01Day 2: Connect request with note referencing their care coordination hiring02Day 5: Direct message with link to RPM billing guide
OutcomeDemo Booked
PLAY 02 · Competitor Follower Scraping Play

Signal-BasedTrigger: A physician, practice administrator, or home health director follows, engages with, or is connected to a direct RPM competitor such as ThoroughCare, Biofourmis, Rimidi, or AMC Health on LinkedIn, indicating active evaluation of RPM solutions.

What We Do

Prospects engaging with competitor RPM brands on LinkedIn are in active consideration mode. We intercept them with a differentiated positioning on The Bridge software, turnkey implementation, and reimbursement support before a competitor closes the deal.

Signal Sources
Competitor Page Follower Scrape
Competitor LinkedIn Engagement
Enrich Account
Enrich Profile to Practice
Find Work Email
Validate Practice Size and Specialty
Qualified ICP Filter
US-basedPrimary care, cardiology, or home healthPhysician or administrator title
Email
01Day 1: Cold email acknowledging they are evaluating RPM options, positioning CoordiNation Centric's differentiation02Day 4: Follow-up with direct comparison on implementation speed and reimbursement support03Day 9: Invite to a 30-minute on-site or virtual demo04Day 16: Breakup email with a one-page ROI summary
LinkedIn
01Day 2: Connection request referencing shared interest in RPM technology02Day 6: Message with link to The Bridge overview
OutcomeDemo Booked
PLAY 03 · CMS Readmission Penalty Alert Play

Signal-BasedTrigger: CMS publicly releases its annual Hospital Readmissions Reduction Program (HRRP) penalty list or a hospital or home health agency is identified as receiving a readmission penalty, signaling direct financial pain addressable by RPM deployment.

What We Do

Hospitals and home health agencies penalized under HRRP have a compliance and financial imperative to reduce readmissions. We reach the CMO, Director of Nursing, and COO at these facilities immediately after penalty publication to offer The Bridge as a post-discharge monitoring solution.

Signal Sources
hospital readmission penalty· HRRP penalty· CMS readmission reduction
CMS HRRP Penalty List Monitoring
Health System News Monitoring
Match Facility to Contacts
Match Facility to Contacts
Find CMO and COO Emails
Find CMO and COO Emails
Verify Contact Emails
Verify Contact Emails
Identify Buying Committee
Chief Medical OfficerDirector of NursingCOO
Email
01Day 1: Email referencing their specific readmission penalty and introducing The Bridge post-discharge monitoring02Day 4: Follow-up with a case study showing readmission reduction outcomes03Day 10: Invite to a 30-minute demo with reimbursement walkthrough04Day 18: Breakup email with ROI calculation for their patient volume
LinkedIn
01Day 2: Connect with CMO or DON referencing readmission reduction focus02Day 7: Message with link to CoordiNation Centric's facility overview
OutcomeDemo Booked
PLAY 04 · LinkedIn RPM Topic Engagement Play

Signal-BasedTrigger: A physician, practice administrator, or clinical director publishes or engages with a LinkedIn post about remote patient monitoring, chronic care management, hospital readmissions, telehealth reimbursement, or value-based care, indicating active interest and education-stage intent.

What We Do

Healthcare decision-makers posting or engaging with RPM and chronic care content on LinkedIn are signaling intent before they enter a formal vendor search. We identify and reach these prospects early to educate them on reimbursable RPM and secure a demo before competitors engage.

Signal Sources
LinkedIn Post Engagement Scrape
Topic Monitoring Feed
Pain Keywords
remote patient monitoringchronic care managementRPM reimbursementhospital readmissionsvalue-based caretelehealth billing
Enrich & Score
Match · enrich · score
Enrich LinkedIn Profile
Find Practice Email
Validate Specialty and Location
Identify Buying Committee
Physician OwnerMedical DirectorPractice Administrator
LinkedIn
01Day 1: Personalized connection request referencing their specific post or engagement02Day 3: Message building on their stated interest with a relevant RPM reimbursement insight03Day 8: Follow-up message offering a free on-site or virtual demo
Email
01Day 2: Cold email referencing their LinkedIn activity and the revenue opportunity in their chronic panel02Day 7: Follow-up with a one-page RPM billing ROI sheet03Day 14: Breakup email with direct demo scheduling link
OutcomeDemo Booked
PLAY 05 · Medical Conference Attendee Play

Signal-BasedTrigger: A physician, practice administrator, or clinical director is confirmed as attending or speaking at a relevant healthcare conference such as HIMSS, the American Diabetes Association conference, American College of Cardiology, ATA Nexus, or a state primary care association event, indicating active investment in clinical innovation and peer learning.

What We Do

Conference attendees in primary care, cardiology, and endocrinology are actively seeking solutions to chronic disease management challenges. We identify attendees before and after the event and engage them with a personalized outreach sequence that connects conference themes to CoordiNation Centric's RPM program and reimbursement opportunity.

Signal Sources
Conference Attendee List Scrape
Event Hashtag and Post Monitoring
Speaker and Agenda Page Scrape
Qualified Filter
US-basedPrimary care, cardiology, endocrinology, or home health specialtyPhysician owner, medical director, or administrator title
Enrich
Enrich Attendee to Practice
Find Decision Maker Email
Validate Specialty and Panel Size
Buying Committee
Physician OwnerMedical DirectorPractice Administrator
Email
01Pre-event Day 1: Email referencing the conference and a relevant session topic tied to RPM outcomes02Post-event Day 2: Follow-up recapping a key conference theme and connecting it to CoordiNation Centric's solution03Post-event Day 7: Case study email from a similar practice04Post-event Day 14: Breakup email with demo scheduling link
OutcomeDemo Booked
How the engagement works

What you get

Demos in 45 Days

You'll have qualified demos booked in your calendar within 45 days: infrastructure, sequences, and live campaigns installed for you.

No Retainer

You don't pay a retainer. Everything we build belongs to you from day one: data, playbooks, and infrastructure.

You Don't Pay If It Doesn't Work

If by day 45 you aren't seeing qualified demos booked in your calendar, we keep working completely for free until you do.

Put these plays into production

Ready to build your revenue engine?

We build and install a fully automated, signal-based outbound system, outbound, ads, and content, in a 45-day sprint. No retainer, and you own everything. Demos booked in 45 days or we work free until they are.

Leo Bosuener  ·  Founder, GTM Agency